{"id":2155,"date":"2018-04-20T09:43:18","date_gmt":"2018-04-20T09:43:18","guid":{"rendered":"https:\/\/recolo.nl\/preguntas-frecuentes\/"},"modified":"2018-04-20T09:43:19","modified_gmt":"2018-04-20T09:43:19","slug":"preguntas-frecuentes","status":"publish","type":"page","link":"https:\/\/recolo.nl\/es\/preguntas-frecuentes\/","title":{"rendered":"Preguntas frecuentes"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:30px;margin-bottom:30px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><h1>Preguntas frecuentes<\/h1>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-last\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"margin-left: auto;margin-right: auto;margin-top:20px;width:100%;\"><\/div><div class=\"fusion-sep-clear\"><\/div><div class=\"fusion-text fusion-text-2\"><p>Aqu\u00ed obtendr\u00e1s una vista general de preguntas frecuentes y respuestas relativas a tu trabajo con Recolo. \u00bfNo encuentras la respuesta en la lista? Entonces no dudes en ponerte en contacto con nosotros.<\/p>\n<\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-padding-top:40px;--awb-padding-bottom:80px;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% ) * 0.25 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_3_4 3_4 fusion-three-fourth fusion-column-last\" style=\"--awb-bg-size:cover;width:75%;width:calc(75% - ( ( 4% ) * 0.75 ) );\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><style type=\"text\/css\">.fusion-faqs-wrapper #accordian-1 .fusion-panel { border-color:#e0dede; }.fusion-faqs-wrapper #accordian-1 .fusion-panel:hover{ border-color: #e0dede; }.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box:before{ font-size: 16px;}.fusion-accordian #accordian-1 .panel-title a .fa-fusion-box{ color: #ffffff;}.fusion-accordian  #accordian-1 .panel-title a{font-family:\"Montserrat\";font-style:normal;font-weight:400;}.fusion-accordian  #accordian-1 .panel-title a:not(:hover){}.fusion-accordian  #accordian-1 .toggle-content{font-family:\"Montserrat\";font-style:normal;font-weight:400;}.fusion-accordian #accordian-1 .fa-fusion-box { background-color: #3b5999;border-color: #3b5999;}.fusion-accordian #accordian-1 .panel-title a:hover,.fusion-accordian #accordian-1 .panel-title a.hover { color: #0094da;}.fusion-faq-shortcode .fusion-accordian #accordian-1 .fusion-toggle-boxed-mode:hover .panel-title a { color: #0094da;}.fusion-accordian #accordian-1 .panel-title .active .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a:hover .fa-fusion-box,.fusion-accordian #accordian-1 .panel-title a.hover .fa-fusion-box { background-color: #0094da!important;border-color: #0094da!important;}<\/style><div class=\"fusion-faq-shortcode\" style=\"\"><ul role=\"menu\" class=\"fusion-filters clearfix\"><li role=\"presentation\" class=\"fusion-filter fusion-filter-all fusion-active\"><a role=\"menuitem\" data-filter=\"*\" href=\"#\">All<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".enfermedad\" href=\"#\">Enfermedad<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".nominas\" href=\"#\">N\u00f3minas<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".salario\" href=\"#\">Salario<\/a><\/li><li role=\"presentation\" class=\"fusion-filter fusion-hidden\"><a role=\"menuitem\" data-filter=\".vacaciones\" href=\"#\">Vacaciones<\/a><\/li><\/ul><div class=\"fusion-faqs-wrapper\"><div class=\"accordian fusion-accordian\"><div class=\"panel-group \" id=\"accordian-1\"><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1816 salario \"><span class=\"entry-title rich-snippet-hidden\">\u00bfCu\u00e1ndo recibir\u00e9 mi salario?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:44:06+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1816\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1816\" href=\"#collapse-1-1816\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfCu\u00e1ndo recibir\u00e9 mi salario?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1816\" aria-labelledby=\"faq_1-1816\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Recolo paga el salario cada cuatro semanas. <a href=\"https:\/\/gallery.mailchimp.com\/dde0c8beed651bec37c5cac10\/files\/724fb776-d522-4cae-91b6-ede5629be95c\/Verloningsdata_2018_NL.pdf\"> Las fechas en las que se paga el sueldo.<\/a>.<\/p>\n<p><a href=\"https:\/\/gallery.mailchimp.com\/dde0c8beed651bec37c5cac10\/files\/55ec478e-4b4e-4b05-b3c8-9217589aa88d\/Verloningsdata_2018_ENG.pdf\">Paydays in 2018<\/a><\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1815 salario \"><span class=\"entry-title rich-snippet-hidden\">\u00bfPuedo obtener un anticipo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:42:50+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1815\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1815\" href=\"#collapse-1-1815\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfPuedo obtener un anticipo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1815\" aria-labelledby=\"faq_1-1815\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>En caso de que, en alg\u00fan momento, te encuentres sin capacidad financiera, podr\u00e1s solicitar un anticipo. Dependiendo del n\u00famero de horas que hayas trabajado para Recolo, podremos abonarte un anticipo. La solicitud ha de ser presentada por escrito y enviada por correo electr\u00f3nico a <a href=\"mailto:info@recolo.nl\">info@recolo.nl<\/a>.  Indica en tu correo el importe que te gustar\u00eda recibir como anticipo.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1814 salario \"><span class=\"entry-title rich-snippet-hidden\">\u00bfC\u00f3mo puedo introducir mis horas?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:41:35+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1814\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1814\" href=\"#collapse-1-1814\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfC\u00f3mo puedo introducir mis horas?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1814\" aria-labelledby=\"faq_1-1814\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Como nuevo trabajador, recibir\u00e1s por correo electr\u00f3nico un c\u00f3digo de acceso a nuestro portal en l\u00ednea. En dicho portal podr\u00e1s rellenar las horas trabajadas y present\u00e1rselas al empleador para su aprobaci\u00f3n.<\/p>\n<p>En el siguiente video <a href=\"http:\/\/recordit.co\/J129Jk5dok\">te mostramos c\u00f3mo puedes acceder al portal para introducir las horas trabajadas<\/a>.<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1813 nominas \"><span class=\"entry-title rich-snippet-hidden\">\u00bfD\u00f3nde puedo consultar mi n\u00f3mina?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:39:39+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1813\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1813\" href=\"#collapse-1-1813\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfD\u00f3nde puedo consultar mi n\u00f3mina?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1813\" aria-labelledby=\"faq_1-1813\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>La n\u00f3mina es enviada por correo electr\u00f3nico y tambi\u00e9n puede ser consultada en nuestro portal en l\u00ednea.<br \/>\nEn el siguiente video <a href=\"http:\/\/recordit.co\/QfwiPC34J9\"> te explicamos d\u00f3nde puedes encontrar tu n\u00f3mina.<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1812 vacaciones \"><span class=\"entry-title rich-snippet-hidden\">\u00bfD\u00f3nde puedo encontrar el estado de mi prima de vacaciones y horas de vacaciones?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:37:46+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1812\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1812\" href=\"#collapse-1-1812\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfD\u00f3nde puedo encontrar el estado de mi prima de vacaciones y horas de vacaciones?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1812\" aria-labelledby=\"faq_1-1812\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>En tu p\u00e1gina personal dentro del portal en l\u00ednea podr\u00e1s consultar la prima de vacaciones y las horas de vacaciones que tienes acumuladas. En el siguiente v\u00eddeo te explicamos c\u00f3mo encontrar este apartado. <a href=\"http:\/\/recordit.co\/Dv7mjbrgLG\">uitleg waar je dit kunt vinden<\/a>.<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"fusion-panel panel-default fusion-faq-post fusion-faq-post-1811 enfermedad \"><span class=\"entry-title rich-snippet-hidden\">\u00bfQu\u00e9 tengo que hacer si estoy enfermo?<\/span><span class=\"vcard rich-snippet-hidden\"><span class=\"fn\"><a href=\"https:\/\/recolo.nl\/es\/author\/recolo_admin\/\" title=\"Entradas de recolo_admin\" rel=\"author\">recolo_admin<\/a><\/span><\/span><span class=\"updated rich-snippet-hidden\">2018-04-13T08:36:21+02:00<\/span><div class=\"panel-heading\"><h4 id=\"faq_1-1811\" class=\"panel-title toggle\"><a data-toggle=\"collapse\" class=\"collapsed\" data-parent=\"#accordian-1\" data-target=\"#collapse-1-1811\" href=\"#collapse-1-1811\" aria-expanded=\"false\"><div class=\"fusion-toggle-icon-wrapper\"><div class=\"fusion-toggle-icon-wrapper-main\"><div class=\"fusion-toggle-icon-wrapper-sub\"><i class=\"fa-fusion-box active-icon awb-icon-minus\" aria-hidden=\"true\"><\/i><i class=\"fa-fusion-box inactive-icon awb-icon-plus\" aria-hidden=\"true\"><\/i><\/div><\/div><\/div><div class=\"fusion-toggle-heading\">\u00bfQu\u00e9 tengo que hacer si estoy enfermo?<\/div><\/a><\/h4><\/div><div id=\"collapse-1-1811\" aria-labelledby=\"faq_1-1811\" class=\"panel-collapse collapse\"><div class=\"panel-body toggle-content post-content\"><p>Es importante que indiques a tiempo que est\u00e1s enfermo. De esta forma, Recolo podr\u00e1 buscar un sustituto de forma r\u00e1pida. En cualquier caso, lo m\u00e1s importante es que el empleador sea informado a tiempo. Esperamos que nos informes por tel\u00e9fono llamando al n\u00famero 020 344 63 00 y confirmes por correo electr\u00f3nico que est\u00e1s enfermo. En ese caso, y siempre que sea necesario, Recolo se pondr\u00e1 en contacto con un m\u00e9dico laboral que a su vez contactar\u00e1 contigo.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":[],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.14 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Preguntas frecuentes - Recolo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/recolo.nl\/es\/preguntas-frecuentes\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Preguntas frecuentes - 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